SERVICE DELIVERY MODEL
For all clients, an Associate is the point person. An Analyst is entrusted with execution, under the guidance of the Associate. Each team is guided by a Vice President.
Team Delivery
- An Associate manages and reviews all assignments; acts as the point-person; and is accountable, reliable, and responsible for all services
- An Analyst is directed by an Associate
- Additional resources can be pulled onto larger or time-sensitive projects/requests
- Analysts and Associates are an integral part in all aspects of the service delivery model, supported by the Vice President.
Preliminary Discussion
Parties Involved: Client, Associate and Analyst
- Understand the scope of the assignment / project
- Breakdown project into manageable pieces and understanding the significance and fit of each part in the overall scheme of the project
- Discuss the deadline and format of delivery
- Staff Analysts based on the requirements of the project
Internal Brainstorming
Parties Involved: Associate and Analyst
- Based on the preliminary discussion, arrive at an optimum method of project execution within the given time frame
Client Update
Parties Involved: Client, Associate and Analyst
- Client is updated on the outcomes of the internal brainstorming and the discussed approach for project execution
- Interaction to make sure that client and TresVista are on the same page
Implementation
Parties Involved: Associate and Analyst
- Collect primary and secondary information for analysis
- Associate takes a step back and looks at the bigger picture to make sure that all aspects of the deliverable are being addressed
Execution
Parties Involved: Associate and Analyst
- Associate checks the Analyst's work closely and ensures quality of deliverable









