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Service Delivery Model
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Service Delivery Model
Team Delivery
An Analyst is directed by an Associate
An Associate manages and reviews all assignments; acts as the point-person; and is accountable, reliable and responsible for all services
Additional resources can be pulled onto larger or time-sensitive projects/requests
Parties involved:
Client, Associate and Analyst
Understand the scope of the assignment / project
Breakdown project into manageable pieces and understanding the significance and fit of each part in the overall scheme of the project
Discuss the deadline and format of delivery
Staff Analysts based on the requirements of the project
Next
Parties involved:
Associate and Analyst
Based on the preliminary discussion, arrive at an optimum method of project execution within the given time frame
Next
Parties involved:
Client and Analyst
Client is updated on the outcomes of the internal brainstorming and the discussed approach for project execution
Interaction to make sure that client and TresVista are on the same page
Next
Parties involved:
Associate and Analyst
Collect primary and secondary information for analysis
Associate takes a step back and looks at the bigger picture to make sure that all aspects of the deliverable are being addressed
Next
Parties involved:
Associate and Analyst
Associate checks the Analyst’s work closely and ensures quality of deliverable
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